TheDeadWolf
2010-01-09 17:25:13 UTC
Hey everyone.
Firstly id like to say sorry for if i have posted in a wrong
thread/newsboard.
Secondly id like to thank anyone who reads and responds to this post as
it is much appreciated.
I got an Acer Aspire AX1300 for Christmas this year and it is a great
computer, however i am experiencing some problems and it is getting
annoying now.
The problem is that the computer keeps crashing. It could be if im
playing a game, it could be if im on the internet, it could be if music
is playing. It just happens randomly with no warning. The monitor (Acer
X193HQ) will just turn a random color, usually the color is the most
color on the screen before it crashes, mainly black, blue or sometimes
yellow. The keyboard lights will just stop working too, if capslock was
on and the PC crashed the caps lock light would still be on but i cant
turn it off or use the other lights such as numlock. The mouse light
would still be on also, however moving it makes no difference to the
screen. Also the speakers (Standard PCLine speakers plugged into the
headphone/speakers slot) Would just cut out, i knew this because if i
was playing music or game sounds it would just stop when the PC crashed.
The wierd thing however is that the CPU main light is still on, and the
fans are still working. Its as if the CPU just cuts out all its devices.
Here are the main details of the PC.
Hard Drive Size: 320GB
Hard Drive Type: SATA
Memory Type: DDR2
Ammount of memory: 3GB
Processor: AMD Athlon™ 64 X2 Dual-Core
Processor Cache: 1MB
Processor Model Number: 7450
Processor Speed: 2.4 GHz
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Operating System: Microsoft Windows® Vista™ Home Premium (However i did
install Windows 7 32Bit, then Windows 7 64Bit. Both legal and registered)
Graphics Name: NVIDIA GeForce 8200
DAC Type: Intergrated RAMDAC
Approx. Total Memory: 1394MB
DirectX Version: 11
Optical Drive Type: DVD Re-Writer
Number of USB Ports: 9
Product Depth: 35.2 cm
Product Height: 26.5 cm
Product Width: 10 cm
Product Weight: 8kg
Moniter: Acer X183HQ
Moniter size: 19"
Wired mouse and keyboard.
Things i tried.
I looked all around Google for help and got a few ideas however none worked.
I installed the 64bit of windows 7 instead of the 32 bit and it did
upgrade performance but still the same crash like it was in 32bit.
I checked and updated all the drivers, both the windows ones and other
drivers. Also i upgraded the graphics card driver, and for some reason
it registered that my graphics card is a 9200 instead of a 8200, it said
this on the nvidia control panel, and on dxdiag. However when i
reformatted it said i had the 8200 one.
As i said before i have reformatted the pc, iv done it about 3 times.
One to install Windows 6 32bit then installed the latest graphics card
driver which said i had a 9200, then again to Windows 7 32bit with the
8200 driver and hardly anything on the pc. Still kept crashing. I then
formatted to Windows 7 64bit but it still crashes.
Somebody said something about maybe the monitor cable wire isn't plugged
properly, knowing it wouldn't be the solution because the other devices
cut out too but i still checked the monitor cable.
I also checked the CPU power cable and that is in a single plug and
plugged in properly to the CPU.
I had opened up the case and checked the fans they are all clean and
functioning perfectly.
Also i had moved the CPU to the middle of my table in case over heating
was a problem.
The computer is still crashing.
I thought i would post here to see if you guys had any suggestions, if
it fails then i might end up having to send the computer back to the
manufacturer.
I am currently having to use my 6yr old Medion laptop to do my GCSE
school work and coursework because the Acer is too unreliable and has
already lost a few of my files when i was working.
Any ideas, even if your unsure would be a massive help for me. Also if
you need any other details then feel free to ask.
Firstly id like to say sorry for if i have posted in a wrong
thread/newsboard.
Secondly id like to thank anyone who reads and responds to this post as
it is much appreciated.
I got an Acer Aspire AX1300 for Christmas this year and it is a great
computer, however i am experiencing some problems and it is getting
annoying now.
The problem is that the computer keeps crashing. It could be if im
playing a game, it could be if im on the internet, it could be if music
is playing. It just happens randomly with no warning. The monitor (Acer
X193HQ) will just turn a random color, usually the color is the most
color on the screen before it crashes, mainly black, blue or sometimes
yellow. The keyboard lights will just stop working too, if capslock was
on and the PC crashed the caps lock light would still be on but i cant
turn it off or use the other lights such as numlock. The mouse light
would still be on also, however moving it makes no difference to the
screen. Also the speakers (Standard PCLine speakers plugged into the
headphone/speakers slot) Would just cut out, i knew this because if i
was playing music or game sounds it would just stop when the PC crashed.
The wierd thing however is that the CPU main light is still on, and the
fans are still working. Its as if the CPU just cuts out all its devices.
Here are the main details of the PC.
Hard Drive Size: 320GB
Hard Drive Type: SATA
Memory Type: DDR2
Ammount of memory: 3GB
Processor: AMD Athlon™ 64 X2 Dual-Core
Processor Cache: 1MB
Processor Model Number: 7450
Processor Speed: 2.4 GHz
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Operating System: Microsoft Windows® Vista™ Home Premium (However i did
install Windows 7 32Bit, then Windows 7 64Bit. Both legal and registered)
Graphics Name: NVIDIA GeForce 8200
DAC Type: Intergrated RAMDAC
Approx. Total Memory: 1394MB
DirectX Version: 11
Optical Drive Type: DVD Re-Writer
Number of USB Ports: 9
Product Depth: 35.2 cm
Product Height: 26.5 cm
Product Width: 10 cm
Product Weight: 8kg
Moniter: Acer X183HQ
Moniter size: 19"
Wired mouse and keyboard.
Things i tried.
I looked all around Google for help and got a few ideas however none worked.
I installed the 64bit of windows 7 instead of the 32 bit and it did
upgrade performance but still the same crash like it was in 32bit.
I checked and updated all the drivers, both the windows ones and other
drivers. Also i upgraded the graphics card driver, and for some reason
it registered that my graphics card is a 9200 instead of a 8200, it said
this on the nvidia control panel, and on dxdiag. However when i
reformatted it said i had the 8200 one.
As i said before i have reformatted the pc, iv done it about 3 times.
One to install Windows 6 32bit then installed the latest graphics card
driver which said i had a 9200, then again to Windows 7 32bit with the
8200 driver and hardly anything on the pc. Still kept crashing. I then
formatted to Windows 7 64bit but it still crashes.
Somebody said something about maybe the monitor cable wire isn't plugged
properly, knowing it wouldn't be the solution because the other devices
cut out too but i still checked the monitor cable.
I also checked the CPU power cable and that is in a single plug and
plugged in properly to the CPU.
I had opened up the case and checked the fans they are all clean and
functioning perfectly.
Also i had moved the CPU to the middle of my table in case over heating
was a problem.
The computer is still crashing.
I thought i would post here to see if you guys had any suggestions, if
it fails then i might end up having to send the computer back to the
manufacturer.
I am currently having to use my 6yr old Medion laptop to do my GCSE
school work and coursework because the Acer is too unreliable and has
already lost a few of my files when i was working.
Any ideas, even if your unsure would be a massive help for me. Also if
you need any other details then feel free to ask.
